Experienced Resources
Crystal Reports software enables you to design highly formatting, interactive reports and connect them to virtually any data source. OpFocus has reporting analysts trained in Crystal Reports, with experience building complex reporting driven from multiple data sources. Whether it is reporting on Salesforce.com or another source, we will work with you to develop the analytics tools you need. We can also provide coaching to your team on the use of Crystal Reports with Salesforce.com or one of your own databases.
Crystal Reports.com
CrystalReports.com is a service you can use to distribute Crystal Reports files over the Web, instead of by email or hard copy. CrystalReports .com hosts your files, so you don’t have to deploy anything or depend on IT. OpFocus can provide training for your team on the use and administration of Crystal Reports.com.
Salesforce.com Integration
As an AppExchange partner, Crystal Reports has built access directly into the Salesforce.com database. Reports can be accessed via a tab that shows up in Salesforce.com. Reports can be run and refreshed in real-time. Salesforce.com Integration allows for passing login credentials, allowing any user to leverage Salesforce.com data while adhering to system sharing rules and permissions.
We can build Crystal Reports with the following features:
· Reports that access multiple data sources, including Salesforce.com
· Hyperlinks back into Salesforce.com or other web-based applications
· Run-Time Parameters
· Crosstabs
· On-demand and drill-down sub-reports
· Complex Formulas
· Formula driven fields, groupings, cross-tabs, charts, and formatting
· View-time security
· Role-driven security and formatting
· Top N / Bottom N
· Concatenation of multiple data fields
· Optimized for faster return of data
· Exportable to PDF, Excel, or other formats
· Sub-reports allow for on-demand access to deeper data