OpFocus Mission

Mission Critical

Need more out of Salesforce.com, Crystal Reports or Excel? Want help with data, process improvements or training? Go from Mission Critical to Mission Accomplished with OpFocus.

Focused on Results

At OpFocus, we don’t just come in and erect another silo of information. From day one, we roll up our sleeves with you to find out what’s working and what could be done better. With a collaborative, win-win approach, we help integrate your systems, processes and teams towards greater operational efficiency. By working closely with your business units and IT team, OpFocus will help you increase revenue, reduce costs, and operate more productively than ever before.

Blog: OpFocus on Salesforce

Use Formulas to Solve Problems

February 24, 2010 : Posted by David Carnes

Formulas are incredibly useful in overcoming the challenges you face as an Admin, Report Writer, Customizer or Developer of a Salesforce system. Learning how to use them can seem daunting; however, through practice and by leveraging the work of others, you can progress quickly. Below is a quick overview overview of formulas, suggestions for useful [...]

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8 Tips for Improving Your Messy Salesforce.com Data

September 2, 2009 : Posted by David Carnes

The ugly truth is that nearly every company that leverages a CRM system has the following traits: Their data is not as good, useful or clean as it should or could be. They are embarrassed by their data, and worse yet, don’t fully trust it to support decision making. Their users feel depressed and sluggish [...]

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3 GREAT Salesforce Features You Can Set up in Minutes

July 7, 2009 : Posted by David Carnes

We use the following three Salesforce.com features all day long. They take only minutes to set up- and will make your users more productive and satisfied with the system. Agent Console (a.k.a. the Console tab) It continually disappoints me to see how few Salesforce customers even know this gem exists. The Agent Console uses “frames” [...]

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Free Training Webinar Series

Register for OpFocus’ next Free “OpFocus on Salesforce” Training Webinars:
- Aug 24 1pm ET – May the Visualforce be With you – Register Now!

Recordings for past dates in the OpFocus on Salesforce series:
- Now available on the Webinars tab!

Testimonials

“OpFocus designed and implemented process, automation, and reporting for our Inside Sales and Sales teams within Salesforce.com…” Read on »

“Our business productivity has doubled since we engaged OpFocus…” Read on »

“OpFocus plays a critical part in the success of our business…” Read on »